Wilson Installation Guide

Wilson Amplifier Systems can be self-installed. A thorough installation guide is included. Please be sure to read all instructions and precautions prior to installation. If you need a professional installer, please contact us. A basic professional installation costs around $600.

Installing the Outside Antenna

The included mounting bracket is designed to attach to a pipe approximately 1 inch in diameter (pipe sold separately – available at most hardware stores). You can also use one of these Outside Antenna Mounts (sold separately). For optimal performance, you need point the Outside Antenna directly at the nearest cell tower. There are 2 methods:

Method 1 (Easiest)

Fully install the Wilson Amplifier System but do not permanently mount the Outside Antenna.
Try pointing the Outside Antenna in different directions and check the number of bars you get on your cell phone inside the building. This is best done with 2 people - one person on the roof pointing the antenna the other person inside checking the bars.
3. When you determine the direction that results in the most bars inside, permanently mount the Outside Antenna in that direction.

Method 2 (More Precise)

Connect the Outside Antenna to a cell phone’s external antenna port with an Antenna Adapter Cable – sold separately and only available for certain models. You can view all available cables here. You will also need part 951110 to connect the Antenna Adapter Cable to the Outside Antenna.
Once the Outside Antenna is connected to your cell phone, put the phone into test mode. This allows you to view a precise numerical reading of the signal strength and quality. Only certain models can be put into test mode. Instructions can be viewed here.
Once in test mode, point the Outside Antenna in different directions until the readings for signal strength and quality are optimal. Permanently mount the Outside Antenna in this direction, facing away from the Inside Panel Antenna.

Installing the Inside Panel Antenna

The Inside Panel Antenna works best mounted on a wall, facing towards the area where you would like to improve reception and away from the Outside Antenna. You can also mount the Panel Antenna on the ceiling or above ceiling tiles, facing down.

Antenna Oscillation

If the Inside and Outside Antennas are installed too close together, they will improperly communicate with each other, aka “antenna oscillation”, which will overheat the Amplifier and cause it to shut down. To avoid this problem, the Antennas should be installed at least 75-feet apart and pointed in opposite directions. When you put the Amplifier into Install Mode, it will let you know if the Antennas are oscillating. If you are using more than one Amplifier on the same frequency, the Outside Antennas must be at least 100 feet apart.

Installing the Coax Cable

This is usually the most challenging aspect of an installation. You will need to find a secure, weather-proof path from the roof to the inside of the building. The most common entry points are:

An existing hole used by other cables
A roof vent
A window – you can run the cable down the side of the building

Installing the Amplifier

The Amplifier should be mounted in a well-ventilated location without excessive heat, direct sunlight, or moisture. You will need access to an AC wall outlet for power.

Lightning Protection

If you live in an area with frequent lightning storms, the 859902 Surge Protector is recommended. Wilson recommends grounding this with a 10-gague copper wire attached to a grounding rod or metal water pipe – available at most hardware stores.

Support Contacts

For sales and consultation:

Cellular Accessories For Less
Sales Support Team
sales@cellularforless.com
310-220-2250
(8:00 AM to 5:00 PM PST)

For assistance with installation and tech support:

Wilson Electronics
Tech Support
tech@wilsonelectronics.com
866-894-6996
(7:00 AM to 3:30 PM PST)